Questions and answers
Straight answers, including about what the system doesn’t do yet.
General
No. DentaPro runs in the browser on a computer or a phone. There is no separate app.
Uzbek (Latin script) and Russian. Each staff member picks their own language.
No, each person has a role. Reports are for the owner and the accountant, and only the owner can cancel a payment. A doctor sees only their own schedule.
Appointments and SMS
Not yet. The front desk books patients, and an SMS reminder goes out 1 or 2 hours before the appointment.
No. DentaPro won’t book a time when the doctor is busy, on a break, on a day off, outside working hours or on leave.
1 or 2 hours before the appointment, as the clinic chooses. There is one reminder per appointment, only for scheduled and confirmed ones. There is no reminder the day before.
The clinic pays Eskiz (eskiz.uz) directly under its own contract. DentaPro doesn’t charge for SMS.
Payments
Cash, Uzcard/Humo card, card-to-card transfer, Click, Payme, Uzum Bank and bank transfer. The cash desk shows the day’s total for each method.
No. DentaPro prints a non-fiscal receipt on 58 or 80 mm tape or on A4. When a patient pays through Payme, Payme issues the fiscal receipt itself.
Straight to the clinic’s account.
The clinic’s own contract with Payme, Click or Uzum Bank. Then you can send patients a payment link, and the money goes straight to the clinic’s account.
The payment systems charge it themselves: Payme 2%, Click 1.5–2.5%. Uzum Bank does not publish its rate.
The overpayment becomes the patient’s credit and is used on later visits. One payment can’t be split across several methods.
Yes, there is a separate debtors list. You can send a patient a link to pay the debt through Payme, Click or Uzum Bank.
Pay and reports
As a percentage of the visit total after discount. The percentage is set per service, per service category or as a doctor’s default. There is no fixed salary or hourly pay.
No. The percentage is taken from the visit total after discount, with no deductions.
Yes, report tables export to Excel. A report can cover up to 366 days.
Pricing
The base plan is UZS 3,000,000 a year. Modules are optional, each at its own price.
Not yet, they are preliminary. We’ll give you the exact price when we show you the system.
Modules
No. Issuing materials to a doctor and writing them off are recorded as warehouse documents. In return, stock changes only through documents, and the system won’t let you issue more than you have.
No. Orders and their amounts are kept in the Dental lab module, and the payment is entered in the clinic’s expenses under the dental lab category.
No. The system accepts JPG, PNG and BMP files up to 50 MB. It doesn’t connect to X-ray machines; images are uploaded by hand.
No. You can type the number from the label. A barcode scanner makes checks faster; a phone camera can’t read the barcode.
Hikvision face recognition terminals. The clinic buys the terminal separately; it isn’t included in the module price. The DentaPro team connects it.
No. A doctor’s pay is a percentage of visits. Lateness and hours worked appear in the attendance report but are not used in pay.
Didn’t find your answer?
Ask us and we’ll show you on a sample clinic.